Experience
Work Experience
2023 - Present
Managing Director
Phedra Bigot Graphic Design
New Bedford, MA
Leverage entrepreneurial mindset with a global focus, dedicated to delivering exceptional service. Drive tangible and influential outcomes through strategic brand development, cutting-edge mobile/web designs, and compelling editorials.
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Achieved a 75% increase in website efficiency for clients by implementing a comprehensive redevelopment strategy.
2018 - Present
Lead Assistant
MFS Investment Management
Boston, MA
Streamline executive schedules by efficiently managing calendars and scheduling meetings, engagements, conferences, and business trips. Oversee administrative supplies by overseeing procurement, cataloging materials, tracking expenditures, and optimizing inventory management. Perform meticulous data entry tasks, including work order processing, purchasing, shipping, receiving, and other administrative responsibilities. Support various additional administrative, payroll, and reception functions, demonstrating versatility.
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Served as a liaison and primary point of communication between executives and staff members, ensuring effective information flow and coordination.
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Achieved a remarkable 60% increase in efficiency by partnering with the global administrative team to enhance the data system.
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Mentored and upskilled 2 new associates in company practices, basic operations, and procedures, facilitating seamless integration into the team.
2006 - 2017
Administrative Assistant
NEPC, LLC
Boston, MA
Effectively managed travel arrangements for a team of 18 consultants, handling complex and frequently changing itineraries with meticulous attention to detail. Coordinated travel logistics, including flights, accommodations, ground transportation, and other travel-related arrangements, ensuring smooth and hassle-free experiences for consultants. Handled processing of travel expenses and reimbursements, meticulously reviewing and validating expense reports to maintain accurate financial records.
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Created and maintained comprehensive expense reports, budgets, and filing systems, ensuring timely reporting for financial analysis and decision-making.
Education
2022 - 2024
Bryan University
Associate of Arts
Graphic Design
Tempe, AZ
While at Bryan University, I had the opportunity to refine my graphic design, typography, and branding skills. This experience equipped me to analyze design problems and develop effective solutions. Additionally, I gained invaluable experience collaborating with clients and working on cross-functional teams through internships and class projects.
Certifications & Training
Professional Certificate in Graphic Design
UX Design Professional Certificate
Entrepreneurship Essentials Micro-Credential
Professional Skillset
Graphic Design
Sketch
UX/UI Design
Print Design
Cutting-edge Designs
Branding and Identity
Strategic Brand Development
Visual Storytelling
Mobile & Web Design
Visual Solutions
Color Theory
Design Principles
Adobe Creative Suite
Customer Relationship Management
Executive Assistance
Staff Training & Development
Event Planning
Microsoft Office Suite
Vendor Relations & Negotiation
Expense Reconciliation